Jio is hiring Advisor Contact Centre 2024 Apply NOW

Unlocking Career Doors with Jio: Dive into the Advisor Contact Centre Role

Your Gateway to a Fulfilling Career

Introduction:

In the ever-evolving landscape of telecommunications, Jio stands out as a trailblazer, redefining India’s digital footprint. If you’re on the lookout for an exciting career opportunity, Jio is currently offering positions for the role of Advisor Contact Centre. Whether you’ve completed your 10th or 12th, are a graduate, or simply exploring non-technical jobs, this might just be the breakthrough you’ve been waiting for.

Role: Advisor Contact Centre

• Location: Work from home
• Education Required: Minimum Under Graduate
• Work Experience: 6 months experience preferred; Freshers can also apply
• Salary: As per industry norms

Job Description:

As an Advisor Contact Centre at Jio, you play a pivotal role in managing customer interactions within specified parameters. Your responsibilities include demonstrating ownership during calls, responding appropriately to customers, and providing solution-based approaches to their queries. Educating customers, ensuring knowledge updates, and resolving queries on time are also integral to the role.

Key Responsibilities:

1. Manage Customer Interactions: Handle all customer interactions within defined parameters.
2. Ownership Demonstration: Exhibit ownership when contacted by customers.
3. Effective Communication: Respond to customers in an appropriate tone and language.
4. Solution-oriented Approach: Offer solutions for all customer interactions.
5. Customer Education: Seize every opportunity to educate the customer.
6. Knowledge Updates: Ensure up-to-date knowledge of products, systems, processes, and policies.
7. Adherence to Schedule: Stick to rostered timing, scheduled shifts, and activities.
8. Data Capture: Record customer details and relevant data during the call or service.
9. Timely Query Resolution: Resolve customer queries within agreed timelines.
10. Outbound Campaign Management: Handle outbound campaigns based on business requirements.
11. Customer Relationship Building: Increase, develop, and retain the customer base through relationship-building efforts.
12. Policy Adherence: Adhere to all contact center policies, procedures, code of conduct, and legislative requirements.

Internship Details:

Jio not only offers job opportunities but also provides internship opportunities for selected candidates. Internships at Jio are crafted to offer valuable exposure and experience in the dynamic telecommunications industry. It’s a golden chance for individuals to learn and grow within an innovative work environment.

How to Apply?

To apply for the Advisor Contact Centre role at Jio Click the below button `Apply Now` or, on the official website of Jio Careers. Ensure accurate details are provided during the application process, including your education and work experience.

Conclusion:

Working with Jio isn’t just a job; it’s a chance to be part of a young and dynamic organization with a mission to digitally transform India. At Jio, dreams become reality by fostering creativity and innovation among its employees. If you’re someone ready to explore limitless opportunities, eager to go the extra mile, and keen on contributing to the Digital India Movement, Jio is your destination. Join the movement and help make India digital with Jio!

Note: This blog serves as an informative piece about the job opening at Jio. Interested candidates are encouraged to visit the official website for the most accurate and up-to-date details(link will be in How to Apply?).

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