Are you looking for a career in customer support that allows you to work from home? This job opportunity as a Customer Support Associate might be the perfect fit for you. With rotational shifts, a competitive salary package, and the flexibility of working remotely, this role offers a dynamic work environment where you can leverage your communication skills to provide top-notch service to customers. (Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

Let’s dive into the details of this work-from-home Customer Support Associate role, including job requirements, skills, responsibilities, qualifications, and the application process.(Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

Job Description: Customer Support Associate (Non-Technical Voice Support)

Job Location: Work From Home

Domain: Non-Technical Voice Support

Qualification: 12th Pass, Diploma, Any Graduation, Any Stream

Salary Package: INR 1.86 LPA to INR 2.10 LPA

Shifts: Rotational Shifts (24/7)

Skills Required: English and Hindi (Spoken)

This role involves handling customer service inquiries, particularly those related to online product delivery. As a Customer Support Associate, you will leverage your communication skills to assist customers through calls, providing the necessary information and resolving their queries. (Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

Key Responsibilities

As a Customer Support Associate, your role will include:

(Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

• Handling Customer Inquiries: You will manage customer service inquiries, particularly those related to online product delivery.
• Providing Information: Use available tools and resources to share information with customers via phone support.
• Customer Assistance: Respond to customer queries effectively and provide resolutions in a timely manner.

Skills and Qualifications

Education Required:

• 12th Pass
• Diploma
• Any Graduation
• Any Stream
• Freshers and experienced candidates are both welcome to apply.

Skills Required:

• Excellent verbal communication skills in English and Hindi, without major Mother Tongue Influence (MTI).
• Basic knowledge of the BPO industry.
• Understanding of licensing processes (preferred).
• Fluency in both English and Hindi.
• The ability to handle customer interactions efficiently.
• Willingness to work in a 24/7 rotational shift environment.

Basic Qualifications:

• Minimum qualification of HSC pass.
• Good fluency in English with a clear accent.
• The ability to provide customer support and handle customer service interactions confidently.
• Open to working in rotational shifts, including night shifts.

Why You Should Apply

This Customer Support Associate role is a great opportunity for individuals who are seeking to work in a dynamic environment and want to gain experience in the BPO industry. This job offers the flexibility to work from home, and the salary package is competitive, ranging from INR 1.86 LPA to INR 2.10 LPA. (Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

Perks of the Job:

• Work from the comfort of your home.
• Rotational shifts that provide flexibility.
• Competitive salary package.
• Opportunity to develop communication and problem-solving skills.

How to Apply

To apply for this Customer Support Associate role, follow these steps:

(Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

1. Read Job Details: Review all the job details mentioned on this page to ensure you meet the qualifications and job requirements.
2. Scroll and Click: Scroll down to the “Apply Link” button and click on it.
3. Redirect to Official Website: You will be redirected to the official website.
4. Fill in the Details: Complete the application form with the necessary information.
5. Cross-Check Information: Before submitting, cross-check all the information you have provided to ensure it is accurate.

Contact for Queries

• Kritika: 7347214123
• Divya: 7009335019
• Himanshu: 7018210576

Important Tips for Applicants

• Ensure your resume is up-to-date, highlighting your communication skills and relevant experience, if any.
• Be prepared to demonstrate your proficiency in both spoken English and Hindi during the interview process.
• Highlight any experience or knowledge related to customer support, BPO industry, or licensing processes.

Salary

The salary package for this role ranges from INR 1.86 LPA to INR 2.10 LPA, offering a competitive compensation for individuals looking to start or grow their career in customer support.

Conclusion

This Customer Support Associate position provides an excellent opportunity to work from home while gaining valuable experience in the customer support field. With a competitive salary and the chance to interact with customers from all over, this job is perfect for those with strong communication skills and a willingness to work in a flexible shift environment. (Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

If you meet the qualifications and are ready to embark on a career in customer support, apply today and take the first step toward a rewarding work-from-home career!

Apply Now and explore more exciting job opportunities! (Flipkart is hiring for Customer Support Associate: Work from Home Opportunity 2024)

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